As a step towards restoring its control over the brand image, McDonald’s disclosed its intention of reacquiring all of its restaurants around Israel. This decision was after a long time of running a contract with Alonyal for opening the shop as Alonyal is the local company. The recall comes shortly after media reports regarding Serena’s appearance in the region.
Boycott Backlash: A Catalyst for Change?
The motive that prompted McDonald’s move dates back to 2014 when an Arab-backed boycott initiated a campaign in protest of the conflict between Israel and Hamas in the Gaza Strip. Boycotts, which prevailed in the Muslim-majority countries, questioned the company’s commitment to the peace process against Palestine. The incursion of Israeli soldiers on the field and the feeding of those soldiers by Alonyal played a role in the escalation of the conflict.
The boycott led to a sales decline in Israeli McDonald’s. The company also possibly considered the acquisition of its brand management and the customers, which could be achieved when the management was taken back to being direct control.
The Deal’s Details: Continuity for Employees and Customers.
The agreement involves McDonald’s purchasing all 225 restaurants currently operated by Alonyal. This ensures a smooth transition for the over 5,000 employees who will be retained “on equivalent terms,” according to McDonald’s. Customers can also expect a familiar experience, as the restaurants will continue to operate under the McDonald’s brand with the same menu offerings.
Financial details of the deal haven’t been disclosed, but it’s clear McDonald’s is making a significant investment. This move signifies the company’s long-term commitment to the Israeli market and its belief in the growth potential.
Benefits and Challenges of Direct Control.
Regaining Israeli operations strengthens the holding company’s ability to enforce brand standards, introduce menu innovation, and create a unique and targeted marketing strategy. The company can finally bring into effect its global footprint and align its image with the overall brand identity. Also, the firm will probably earn more from the savings as it removes the fees paid to the Alonyal franchise.
On one hand, there are some concerns associated with direct ownership as well. For managing a broader chain of establishments, one needs a robust structure and strong operational performance. McDonald’s will have to guarantee a flawless supply chain and effective logistics to meet the standard levels of quality and service at all the brand’s secondary facilities in Israel.